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Our Approach

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Making the Synovum Care Group choice means:

  • You can be confident clients and residents are consistently receiving the highest quality of care.
  • You can rest assured that safety and security is front of mind at all times.
  • You can have peace of mind that everyone in our care is a valued part of our family.
  • You, as a family member or advocate, are an integral part of ongoing care and we encourage you to take part in the decision making process on an ongoing basis.
  • You will, as an important member of our team, be kept informed of all changes.

A residents’ and client’s individuality is about recognising and understanding each persons story – their history, cultural background, family, their core beliefs and values, likes and dislikes as well as interests and hobbies.

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