Synovum Care’s vision is ‘as normal a life as possible’. We achieve this through a model of care we call ‘small scale living’ which is explained in this video. All of the latest research into dementia tells us that intimate, home like surroundings where people can be involved in their daily routine, particularly around daily decision making, provides a better quality of life for the person living with a diagnosis of dementia and other complex needs. Smaller environments provide people with the right prompts to live as normal a life as possible. The relationship based nature of this care model is actively supported by sharing a meal around the dining room table- with residents deciding what they want to eat and when. Replacing institutional routines with a more relaxed approach enables residents to live as they wish, doing what they want in their own time.